Privacy Policy

Welcome to Mi Living (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://miliving.co.uk (the “Site”).

1. Who We Are

Mi Living is a digital lifestyle and property platform operated by Strattons. For the purposes of data protection laws applicable in the UK (including the UK General Data Protection Regulation, or “UK GDPR”), Strattons is the data controller of any personal information collected via this Site.

2. What Information We Collect

We may collect and process the following personal data:

  • Personal identification information: such as your name, email address, phone number, and any details you provide through our contact forms.

  • Technical data: including your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

  • Usage data: information about how you use our website.

  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions: when you fill in forms on our Site, subscribe to newsletters, or contact us.

  • Automated technologies: such as cookies and other tracking technologies.

  • Third-party sources: like analytics providers (e.g. Google Analytics).

4. How We Use Your Information

We use your data for the following purposes:

  • To provide and maintain our website.

  • To respond to your enquiries.

  • To send marketing communications (if you have opted in).

  • To improve our website and user experience.

  • To comply with legal obligations.

We do not sell or rent your personal data to third parties.

5. Legal Bases for Processing

We process your personal data on the following legal bases:

  • Your consent (e.g. when you subscribe to our newsletter).

  • Contractual necessity (e.g. if you request information about our services).

  • Legitimate interests, where such processing is not overridden by your rights (e.g. analysing website usage).

  • Legal obligation, where we are required to comply with a legal requirement.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for legal, regulatory, tax, or reporting requirements.

7. Sharing Your Information

We may share your data with:

  • Service providers and partners who help us operate our website.

  • Analytics and search engine providers that assist in the improvement and optimisation of our Site.

  • Legal authorities, if required to comply with a legal obligation.

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

8. International Transfers

If any personal data is transferred outside the UK, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or adequacy decisions.

9. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict our processing of your data.

  • Withdraw your consent at any time (where applicable).

  • Lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk.

To exercise any of your rights, please contact us at:
Email: info@mi-living.co.uk
Post: 
Unit G Prospect Commercial Park
Alresford
Hampshire
SO24 9QF

10. Cookies

Our Site uses cookies to distinguish you from other users and improve your experience. For more details, see our Cookie Policy [or include the full policy here].

You can control cookies through your browser settings.

11. Security

We use appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

12. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.

Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: info@mi-living.co.uk
Address: 
Unit G Prospect Commercial Park
Alresford
Hampshire
SO24 9QF